Personal Data Processing Policy

1. General terms
This personal data processing policy is in accordance with the requirements of the Federal Law of July 27, 2006. No. 152-FZ "On Personal Data" (hereinafter — Law on Personal Data) and defines the procedure for processing personal data and measures to ensure the security of personal data undertaken by Rozetka Edu LLP; location address: Kazakhstan, Almaty city, Bostandyk district, Zharokova street, building 290, apt. 61, postal code 50 060; BIN: 230 340 023 640 (hereinafter — Operator).
1.1. The Operator sets as its most important goal and condition of his activities the observance of human and civil rights and freedoms when processing personal data, including the protection of the rights to privacy, personal and family secrets.
1.2. The Operator’s Privacy Policy (hereinafter — Policy) applies to all information that the Operator may obtain about visitors to the ROZETKA website
2. Basic concepts used in the Policy
2.1. Automated processing of personal data — is processing of personal data using computer tools.
2.2. The blocking of personal data — is the temporary suspension of the processing of personal data (except in cases where processing is necessary to clarify personal data).
2.3. The website — is a collection of graphic and informational materials, as well as computer software and databases that make them available on the Internet at the ROZETKA network address.
2.4. Personal data information system — is a set of personal data contained in databases and information technologies and technical means providing their processing.
2.5. Depersonalization of personal data — actions in which it is impossible to determine without the use of additional information the belonging of personal data to a particular User or other subject of personal data.
2.6. Processing of personal data — any action (operation) or set of actions (operations) performed using automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
2.7. Operator — is a public authority, municipal body, legal or natural person, independently or jointly with other persons organizing and/or processing personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.
2.8. Personal data — any information relating directly or indirectly to a specific or defined User on the ROZETKA website.
2.9. Personal data authorized by the subject of personal data for distribution — personal data, access to which the subject of personal data provides to an unlimited number of persons by giving consent to the processing of personal data, authorized by the subject of personal data for distribution in the manner prescribed by the Law on Personal Data (hereinafter — personal data authorized for distribution).
2.10. Subject — any visitor to the ROZETKA website.
2.11. Provision of personal data — actions aimed at disclosure of personal data to a certain person or a certain number of persons.
2.12. Distribution of personal data — any actions aimed at disclosing personal data to an indefinite number of persons (transmission of personal data) or at familiarizing with personal data of an unlimited number of persons, including the publication of personal data in the media, posting in information and telecommunication networks or providing access to personal data in any other way.
2.13. Cross-border transfer of personal data — is the transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity.
2.14. Destruction of personal data — any actions as a result of which personal data is irrevocably destroyed with the inability of further restoration of the content of personal data in the information system of personal data and/or the material carriers of personal data are destroyed.
3. Basic rights and obligations of the Operator
3.1. The Operator has the right to:
— receive from the subject of personal data reliable information and/or documents containing personal data;
— in case of withdrawal of his consent to processing of personal data by the subject, or request of termination of the processing of personal data, the Operator has the right to continue processing personal data without the consent of the subject of personal data if there are grounds specified in the Law on Personal Data;
— independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of the obligations provided by the Law on Personal Data and regulations adopted thereunder, unless otherwise provided by the Law on Personal Data or other federal laws.
3.2. The Operator is obliged to:
— provide the subject of personal data, at his request, with information regarding the processing of his personal data;
— organize the processing of personal data in accordance with the procedure established by the current legislation of the Republic of Kazakhstan;
— respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
—report the authorized body for the protection of the rights of personal data subjects, at the request of this body, the necessary information within 10 days from the date of receipt of such a request;
— publish or otherwise provide unrestricted access to this Policy regarding the processing of personal data;
— take legal, organizational and technical measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other unlawful actions in relation to personal data;
— cease transmission (distribution, provision, access) of personal data, cease processing and destroy personal data in the manner and cases provided for by the Law on Personal Data;
— perform other duties provided for by the Law on Personal Data.
4. Basic rights and obligations of personal data subjects
4.1. Subjects of personal data have the right to:
— receive information regarding the processing of their personal data, except for cases provided for by federal laws. The information is provided to the subject of personal data by the Operator in an accessible form, and it should not contain personal data relating to other subjects of personal data, except in cases where there are legal grounds for the disclosure of such personal data. The list of information and the procedure for obtaining it are established by the Law on Personal Data;
— require the operator to clarify, block or destroy his personal data if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as take measures provided by law to protect their rights;
— make the processing of personal data subject to prior consent in order to promote goods, works and services on the market;
— withdraw consent to the processing of personal data, as well as to send a request to stop processing personal data;
— appeal to the authorized body for the protection of the rights of personal data subjects or to court against the unlawful actions or omissions of the Operator when processing his personal data;
— exercise other rights provided for by the legislation of the Republic of Kazakhstan.
4.2. Subjects of personal data are obliged to:
— provide the Operator with reliable information about themselves;
— inform the Operator about clarification (updating, changing) of their personal data.
4.3. Persons who provide the Operator with inaccurate information about themselves or information about another subject of personal data without the consent of the latter are liable in accordance with the legislation of the Republic of Kazakhstan.
5. Principles for processing personal data
5.1. The processing of personal data is carried out on a legal and fair basis.
5.2. The processing of personal data is limited to the achievement of specific, pre-defined and legitimate purposes. Processing of personal data that is incompatible with the purposes of collecting personal data is not permitted.
5.3. It is not allowed to combine databases containing personal data, the processing of which is carried out for purposes that are incompatible with each other.
5.4. Only personal data that meets the purposes of their processing are subject to processing.
5.5. The content and volume of personal data processed correspond to the stated purposes of processing. Redundancy of the processed personal data in relation to the stated purposes of their processing is not allowed.
5.6. When processing personal data, the accuracy of personal data, their sufficiency, and, where necessary, relevance in relation to the purposes of processing personal data are ensured. The operator takes the necessary measures and/or ensures that they are taken to delete or clarify incomplete or inaccurate data.
5.7. The storage of personal data is carried out in a form that allows the identification of the subject of personal data, no longer than required by the purposes of the processing of personal data, unless the period for storing personal data is established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor. The processed personal data is destroyed or depersonalized upon achievement of the processing goals or in the event of the loss of the need to achieve these goals, unless otherwise provided by federal law.
6. Purposes of processing personal data

Purpose of processing

informing the User by sending emails

Personal information
• full name

• email address

• phone numbers
Legal grounds
• Constitution of the Republic of Kazakhstan;
Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V "On personal data and their protection";

Law of the Republic of Kazakhstan dated November 24, 2015 No. 418-V "On informatization";
Other regulatory legal acts of the Republic of Kazakhstan.

Types of personal data processing
• Collection, recording, systematization, accumulation, storage, destruction and depersonalization of personal data

• Sending information letters to an email address
7. Conditions for processing personal data
7.1. The processing of personal data is carried out with the consent of the subject of personal data to the processing of his personal data.
7.2. The processing of personal data is necessary for the achievement of the goals provided for by an international agreement of the Republic of Kazakhstan or the law, for the implementation of the functions, powers and duties assigned to the Operator by the legislation of the Republic of Kazakhstan.
7.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official, subject to execution in accordance with the legislation of the Republic of Kazakhstan on enforcement proceedings.
7.4. The processing of personal data is necessary for the execution of an agreement to which the subject of personal data is a party or beneficiary or guarantor, as well as for the conclusion of an agreement on the initiative of the subject of personal data or an agreement for which the subject of personal data will be a beneficiary or guarantor.
7.5. The processing of personal data is necessary for the exercise of the rights and legitimate interests of the operator or third parties or for the achievement of socially significant purposes, provided that the rights and freedoms of the subject of personal data are not violated.
7.6. The processing of personal data access to which is provided to an unlimited number of persons is carried out by the subject of personal data or at his request (hereinafter referred to as publicly available personal data).
7.7. The processing of personal data that is subject to publication or mandatory disclosure is carried out in accordance with federal law.
8. The procedure for collecting, storing, transferring and other types of processing of personal data
The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
8.1. The Operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.
8.2. The User’s personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or in the event that the subject of personal data gives consent to the Operator to transfer data to a third party to fulfill obligations under a civil law contract.
8.3. If inaccuracies in personal data are identified, the Subject may update them independently by sending a notification to the Operator via email address of the Operator marked "Updating personal data."
8.4. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided for by the agreement or current legislation. The subject may at any time withdraw his consent to the processing of personal data by sending a notification to the Operator via email to the email address of the Operator marked "Withdrawal of consent to the processing of personal data."
8.5. All information that is collected by third-party services, including payment systems, communication and other service providers, is stored and processed by these persons (Operators) in accordance with their User Agreement and Privacy Policy. Subject of personal data and/or with specified documents. The Operator is not responsible for the actions of third parties, including the service providers specified in this paragraph.
8.6. Prohibitions established by the subject of personal data on the transfer (except for providing access), as well as on processing or conditions for processing (except for gaining access) of personal data permitted for distribution, do not apply in cases of processing personal data in state, public and other interests determined by law of Republic of Kazakhstan.
8.7. When processing personal data, the Operator ensures the confidentiality of personal data.
8.8. The Operator stores personal data in a form that makes it possible to identify the subject of personal data for no longer than required by the purposes of processing personal data, unless the period for storing personal data is established by federal law, an agreement to which the subject of personal data is a party, beneficiary or guarantor.
8.9. The condition for terminating the processing of personal data may be the achievement of the purposes of processing personal data, the expiration of the consent of the subject of personal data, the withdrawal of consent by the subject of personal data or the requirement to cease the processing of personal data, as well as the identification of illegal processing of personal data.
9. List of actions performed by the Operator with received personal data
9.1. The operator collects, records, systematizes, accumulates, stores, refines (updates, changes), extracts, uses, transfers (distributes, provides, gives access), depersonalizes, blocks, deletes and destroys personal data.
9.2. The operator performs automated processing of personal data with or without receiving and/or transmitting the received information via information and telecommunication networks.
10. Cross-border transfer of personal data
10.1.Before starting activities for the cross-border transfer of personal data, the Operator is obliged to notify the authorized body for the protection of the rights of subjects of personal data of his intention to carry out cross-border transfer of personal data (such notification is sent separately from the notification of the intention to process personal data).
10.2. Before submitting the above-mentioned notification, the Operator is obliged to obtain relevant information from the authorities of a foreign state, foreign individuals, foreign legal entities to whom the cross-border transfer of personal data is planned.
11. Confidentiality of personal data
The Operator and other persons who have access to personal data are obliged not to disclose to third parties or distribute personal data without the consent of the subject of personal data, unless otherwise provided by federal law.
12. Final provisions
12.1. The Subject may obtain any clarifications regarding the processing of his personal data by contacting the Operator by email to
12.2. This document will reflect any changes in the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced with a new version.
12.3. The current version of the Policy is freely available on the Internet at ROZETKA.
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